Get help using the Convrrt Page Builder in Keap Max Classic.

Online Support for Convrrt Lite & Pro

CONVRRT x KEAP

You're here because you need help, so we'll cut the small talk.

Please read the FAQs below first.
We've provided recommendations to improve your landing page experience based on real questions asked by Keap users. 

We can only support Convrrt Page Builder concerns.
We cannot assist with Keap features such as Campaign Builder or other account questions.

CONVRRT FAQS

Answers to Common Questions
(Read these first!)

We can only help with Convrrt Page Builder concerns.


We cannot assist with Keap features such as Campaign Builder (Automation Builder) or other account questions. 


For any question not related to the Convrrt Builder, please contact Keap Support.

  1. How do I host landing pages on my domain?
  2. If I use a custom domain, how do I set a unique page URL?
  3. How do I add a form to my landing page?
  4. How do apply changes to a published landing page?
  5. Can I add landing pages to my site without DNS changes?
  6. What to do if the page builder seems unresponsive?
  7. How can I let visitors skip down to the form or another section?
  8. How can I add Google Analytics or any other tracking script to my pages?
  9. How do I set up a multi-step form or sales funnel?

How do I host landing pages on my domain?

On the Launch page, towards the bottom, you will see an area called Custom Domains where you can input the domain you would like your landing page hosted on. From there, click the Connect button to see a couple of records to update your DNS.

Custom Domain for Landing Pages in Keap

If I use a custom domain, how do I set a unique page URL?

If you have built out a funnel and looking to rename the slug title of each page, simply click on Pages on the left side menu, and from there you will see the option to update the Page Name and slug title.

Custom Landing Page URLs in Keap

How do I add a form to my landing page?

By hovering over the section, you will see a Elements toolbar appear where you can drag out the Form element onto the page.

Adding forms to a landing page in Keap

How do apply changes to a published landing page?

If you have made new updates to your published landing page, you will need to go to the Launch page and click on Re-Publish again for your page to take those new changes into effect.

Republishing landing pages in Keap

Can I add landing pages to my site without DNS changes?

When you are done creating your landing pages, you have three options to host it.

1) Your page will be automatically published to a subdomain for you to use.
2) Use the embed script found on the Launch page.
3) Set your page up on a custom domain also on the Launch page.

What to do if the page builder seems unresponsive?

If you are seeing a lag in the page builder we recommend to hit the refresh button. Your content will be saved and your progress won't be lost.

How can I let visitors skip down to the form or another section?

To skip to another section, you want to "anchor" your call to action button to scroll to any section of the page. To do this, start by clicking on the CTA button and on the right panel you will need to pick an action to Anchor to a section. Under Anchor To you can pick which selection it will go to.

Anchor to different landing page section

How can I add Google Analytics or any other tracking script to my pages?

To add any external tracking scripts to the page, start off by clicking on the Settings icon in the bottom left and going under the Tracking tab from the menu.

Adding custom analytics and code to landing pages in Keap

How do I set up a multi-step form or sales funnel?

To create a multi-step form experience for your visitors, start by having the opt-in form redirect to another page that has a form. You can click on a page in the funnel that includes the second form.

Adding multi-step landing pages in Keap

Online Support Request

Convrrt-provided support can only assist with landing page-specific concerns. 


We cannot access or manage any aspects of your Keap account. Please review the FAQs above for helpful recommendations before submitting an online ticket.

CONVRRT SUPPORT REQUEST